Fujitsu SPARC Enterprise Server M3000 Manual de usuario Pagina 39
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3-1
CHAPTER
3
Troubleshooting
This chapter provides the fault diagnosis information and the actions to take for
problems.
■ Section 3.1, “Emergency Power Off” on page 3-1
■ Section 3.2, “Failure Diagnostic Method” on page 3-2
■ Section 3.3, “Checking the Server and System Configuration” on page 3-4
■ Section 3.4, “Error Conditions” on page 3-8
■ Section 3.5, “Using Troubleshooting Commands” on page 3-11
■ Section 3.6, “General Oracle Solaris Troubleshooting Commands” on page 3-19
3.1 Emergency Power Off
This section explains how to power off in an emergency.
Caution – In an emergency (such as smoke or flames coming from the server),
immediately stop using the server and turn off the power supply. Regardless of the
type of business, give top priority to fire prevention measures.
1. Press the power switch for more than 4 seconds to power off the server.
- SPARC Enterprise M3000 Server 1
- Contents 5
- Contents vii 7
- Contents ix 9
- Contents xi 11
- Audience 13
- Related Documentation 14
- Text Conventions 15
- Notes on Safety 15
- Documentation Feedback 16
- 1.1 ESD Precautions 17
- 1.2 Server Precautions 19
- Hardware Overview 21
- Server (Front View) 23
- 123456 7 24
- 2.2 Operator Panel 25
- 2.2.1 Operator Panel Overview 26
- Switches (Operator Panel) 27
- Mode Switch Function 28
- LEDs on the Operator Panel 29
- TABLE 3-1 31
- 789101112 34
- 2.5 Labels 37
- Label Locations 38
- Outside: Standards label 38
- Troubleshooting 39
- 3.2 Failure Diagnostic Method 40
- Diagnostic Method Flowchart 41
- Configuration 42
- XSCF> showhardconf 43
- Configurations 44
- # showrev 45
- XSCF> version 45
- 3.4 Error Conditions 46
- Chapter 3 Troubleshooting 3-9 47
- 3.4.2 Monitoring Output 48
- 3.4.3 Messaging Output 48
- XSCF> showstatus 53
- FANBP_B Status:Normal; 53
- XSCF> 53
- 3.5.4.1 fmdump -V Command 54
- 3.5.5 Using the fmadm Command 55
- 3.5.5.2 fmadm repair Command 56
- 3.5.5.3 fmadm config Command 56
- Commands 57
- 3.6.1.1 Options 58
- 3.6.2.1 Options 59
- 3.6.3.1 Options 62
- The prtconf output continued: 63
- 3.6.4.1 Options 64
- 3.6.5 Using the ping Command 65
- 3.6.6 Using the ps Command 66
- 3.6.6.1 Options 67
- 3.6.7.1 Options 68
- FRU Replacement Preparation 69
- 4.2.1 FRU Replacement 70
- ■ Hot replacement 71
- ■ Cold replacement 71
- 4.2.2 FRU Installation 72
- # cfgadm -a 74
- # cfgadm -c unconfigure Ap_Id 74
- # cfgadm -c configure Ap_Id 75
- TABLE 2-3 and TABLE 2-5 79
- 4.5.1 Powering off the Server 80
- 4.5.3 Powering on the Server 81
- XSCF> poweron -a 82
- Internal Components Access 87
- FIGURE 5-1) 88
- 5.2.1 Removing the Top Cover 89
- 5.2.2 Attaching the Top Cover 90
- 5.3.1 Removing the Air Duct 90
- Removing the Air Duct 91
- 5.3.2 Attaching the Air Duct 92
- 5.4.1 Removing the Fan Cover 93
- 5.4.2 Attaching the Fan Cover 94
- Motherboard Unit Replacement 95
- Motherboard Unit Location 97
- 1 Memory (DIMM) 98
- 2PCIe card 98
- 3 Shutter unit 98
- 10. Remove the shutter unit 100
- Removing the Motherboard Unit 102
- 6.4 Reassembling the Server 103
- Location Number Component 106
- 7.1 Memory Mounting Rules 107
- Example Mounting DIMM 109
- 2. Mount DIMMs in group B 110
- 7.2 Accessing the DIMMs 111
- 7.3 Removing the DIMMs 112
- 7.4 Installing the DIMMs 113
- 7.5 Reassembling the Server 113
- PCIe Cards 115
- PCIe Slot Locations 116
- 8.1 Accessing a PCIe Card 117
- 8.2 Removing a PCIe Card 118
- 8.3 Mounting a PCIe Card 119
- 8.4 Reassembling the Server 119
- Hard Disk Drive (HDD) 121
- Hard Disk Drive Location 122
- 9.1.1 Active Replacement 123
- 9.1.2 Hot Replacement 123
- 9.1.3 Cold Replacement 124
- Removing a Hard Disk Drive 125
- 9.4 Reassembling the Server 126
- 9.4.2 Hot Replacement 127
- 9.4.3 Cold Replacement 127
- Backplane 129
- FIGURE 10-2) 132
- 10.4 Reassembling the Server 134
- CD-RW/DVD-RW Drive Unit 135
- (DVDU) Replacement 135
- RW Drive Unit 137
- FIGURE 11-3) 139
- FIGURE 11-3), push the CD 139
- 11.5 Reassembling the Server 140
- Power Supply Unit Replacement 141
- 1 Power supply unit (PSU#0) 142
- 2 Power supply unit (PSU#1) 142
- XSCF> replacefru 143
- FIGURE 12-2) 144
- 12.4 Reassembling the Server 145
- Fan Unit Replacement 147
- Fan Unit Locations 148
- 13.1 Accessing a Fan Unit 149
- 13.2 Removing a Fan Unit 150
- 13.3 Mounting a Fan Unit 151
- 13.4 Reassembling the Server 151
- Fan Backplane Replacement 153
- Fan Backplane Location 154
- FIGURE 14-2), and incline 155
- FIGURE 14-2) 155
- Removing the Fan Cage 156
- FIGURE 14-3) 157
- 14.4 Reassembling the Server 158
- Operator Panel Replacement 161
- Operator Panel Location 162
- 2. Loosen the one thumbscrew 164
- 15.4 Reassembling the Server 165
- Components List 167
- FRU List 171
- B.2 Motherboard Unit 172
- B.2.1 Memory (DIMM) 173
- B.2.2 PCIe Slot 173
- B.2.3 CPU 174
- B.2.4 XSCF Unit 174
- B.3 Drive 175
- B.4 Power Supply Unit 176
- B.5 Fan Unit 177
- APPENDIX 179
- C.1 Serial Port 180
- C.2 UPC Port 180
- C.3 USB Port 181
- C.4 SAS Port 181
- D-sub 9pin 182
- UPS Controller 183
- D.2 Signal Cable 184
- Appendix D UPS Controller D-3 185
- D.4 Power Supply Conditions 186
- D.5 UPS Cable 187
- D.6 Connections 188
- DC Power Supply Model 189
- E.1 The Server Views 190
- E.3 Electrical Specifications 193
- Abbreviations 199
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