Fujitsu MAU3036NC/NP Manual de usuario descargar pdf (Pagina 104)

6-8 C141-E205

See Section 5.1 for notes on packing and handling when returning the disk drive.

6.2.3 Maintenance levels

If a disk drive is faulty, replace the whole disk drive since repair requires special tools and

environment. This section explains the two maintenance levels.

(1) Field maintenance (disk drive replacement)

• This replacement is done at the user's site.

• Replacement uses standard tools.

• Replacement is usually done by the user, retail dealer, distributor, or OEM engineer.

(2) Factory maintenance (parts replacement)

• This replacement can only be done by Fujitsu.

• Replacement includes maintenance training and OEM engineer support. OEM engineers

usually support retail dealers and distributors.

• Replacement uses factory tools and test equipment.

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Fujitsu MAU3036NC/NP Manual de usuario Pagina 104