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D-1
APPENDIX
D
Troubleshooting
This chapter describes problems that can occur during use of the XSCF console or
during the operation of the system and provides solutions for them.
D.1 Troubleshooting XSCF and FAQ
This section describes problems that may occur during the use of XSCF and provides
solutions for the problems. The section also contains frequently asked questions
along with their answers.
Could Not Log in to XSCF
■ Check whether you entered the correct user name for login.
■ Check whether you entered the correct password.
■ Check the number of XSCF users. For information about the number of users, see
Chapter 2 and Chapter 3.
Forgot the Login Password for XSCF
■ Ask a system administrator who has the platadm or useradm user privilege to
reset your password using the password (8) command.
■ If a system administrator forgets the login password, log in using the "default"
account. Then use the password (8) command to register again. For details about
logging in using the "default" account, see
Chapter 2.
- Enterprise 3
- M4000/M5000/M8000/M9000 3
- Servers XSCF User’s Guide 3
- Contents 7
- Contents vii 9
- Contents xi 13
- Preface xix 21
- Audience 22
- Glossary 22
- Documentation 24
- Preface xxiii 25
- Documents 27
- Text Conventions 28
- Prompt Notations 29
- Software License 30
- Limitations and Notes 30
- Preface xxix 31
- Reader's Comment Form 32
- BUSINESS REPLY MAIL 33
- XSCF Overview 35
- External Interfaces 36
- XSCF Unit (Front) 37
- RCI Port (Note) 38
- USB Port 38
- XSCF-LAN Port (Ethernet Port) 38
- Link Speed LED 38
- UPC Port (Note) 39
- CHECK LED 39
- READY LED 39
- 1.2 XSCF Functions 41
- XSCF Unit Diagnosis 42
- XSCF User Account Control 42
- Security 42
- ■ When power is restored: 43
- Firmware Update Function 45
- Serial Port Connection 47
- XSCF-LAN Ethernet Connection 47
- XSCF-LAN Redundancy 49
- 1.4 XSCF User Interfaces 52
- XSCF LAN 54
- Setting Up XSCF 57
- About Setup Flow 58
- ■ Default password: 59
- Administration” on page 2-29) 60
- set the DSCP 63
- RSA key fingerprint is xxxxxx 63
- Connecting? [yes 63
- ■ Log in 69
- 2.2.1 Network Configuration 71
- Network Configuration 72
- TABLE 2-1) 73
- End Systems) 75
- TABLE 2-2) 76
- FIGURE 2-1 ) 76
- FIGURE 2-1) 76
- FIGURE 2-1). Also, both ISN 77
- Making XSCF DNS Settings 83
- User Account Administration 86
- TABLE 2-4.) 88
- Specifying a User Privilege 89
- Specifying a Password Policy 90
- 2.2.3 LDAP Administration 91
- LDAP Administration Terms 92
- LDAP Administration 92
- Setting Time and Date 97
- Specifying a Time Zone 98
- Setting the XSCF Time 99
- Configuring an NTP Server 100
- ■ Command operation 102
- XSCF> 103
- Term Description 104
- SSH Client 105
- Specifying an SSH Host Key 108
- 2.2.6 Https Administration 110
- CA and Procedures 111
- Enabling or Disabling Https 113
- Intranet 114
- Audit Administration 118
- Item Description 119
- Command Remarks 119
- Audit Data 121
- Specifying the Audit Policy 122
- Displaying the Audit Logs 123
- Log Archiving Administration 124
- Log Archiving 126
- Command operation 127
- 2.2.9 SNMP Administration 129
- SNMP Administration 130
- 4. Confirm the SNMP settings 133
- Setting SNMPv3 Trap 134
- 2.2.10 Mail Administration 140
- SMTP Server 141
- TABLE 2-23 145
- DCL Information 147
- XSB Status Information 148
- Parameter Explanation 149
- Domain Component Hardware 150
- and FIGURE 2-5 are examples 151
- When PSB#n is Uni-XSB type 154
- When PSB#n is Quad-XSB type 155
- Domain Configuration 156
- Displaying the XSB Status 158
- TABLE 2-23.) 162
- TABLE 2-22.) 163
- System Board Configuration 169
- Dividing a PSB Into XSBs 170
- Domain Mode Configuration 174
- FIGURE 2-8 176
- Setting Altitude 183
- Ethernet 193
- Port Number / 195
- Protocol 195
- Function Connection Direction 195
- Domain Console 200
- 3.2 Types of XSCF Connections 201
- DomainID x 202
- DomainID y 202
- DomainID m 202
- DomainID n 202
- Operation of the Server 209
- 4.2.1 Domain Information 214
- 4.4.1 System Power On 217
- 4.4.2 System Power Off 218
- 4.4.3 Domain Power On 219
- 4.4.4 Domain Power Off 220
- XSCF> showpowerupdelay 226
- 4.7 Changing the Time 231
- 4.8 Switching the XSCF Unit 231
- ■ Domain power-on process 232
- ■ Domain power-off process 232
- ■ DR function 232
- Administration Terms 233
- Overview of the XSCF Shell 237
- XSCF Commands 238
- XSCF Commands (Continued) 239
- 5.2.1 Before Logging In 243
- Serial Port 243
- (Telnet) 245
- Commands 246
- ■ version 252
- Message Meaning 253
- XSCF Mail Function 255
- XSCF Email Notification Path 256
- Parts Fault Notification 257
- ■ Step 4: Send test mail 258
- FIGURE 6-3 (No.1 to 3 in the 259
- 6.4 Test Mail 260
- XSCF SNMP Agent Function 261
- 7.2 MIB Definition File 263
- 7.3 About TRAP 265
- TRAP Issuance 267
- Function 268
- ■ Step 3: 269
- Management) 270
- Upgrade of XSCF Firmware and 271
- Maintenance 271
- User Interfaces 273
- User Privileges 273
- Delivering the XCP Files 274
- Firmware Update Environment 274
- ■ yy = Minor release number 275
- ■ z = Micro release number 275
- Supported Hardware 278
- Firmware Update Tasks 280
- Updating XCP From the Network 281
- XSCF> showlogs monitor 284
- Has Been Added or Replaced 286
- ■ Web browser operation 287
- 8.2 Collecting XSCF Logs 289
- Other Logs 290
- Front Panel of the XSCF Unit 292
- XSCF> snapshot -d usb0 293
- File format : zip 294
- How to Use the XSCF Web 295
- XSCF Web Pages 296
- XSCF Web Console 297
- Example of the Tree Frame 298
- 9.2 Start the XSCF Web 299
- 9.2.1 Prerequisites 300
- 9.2.2 Supported Browsers 300
- 9.2.4 Specifying the URL 301
- 9.3.1 Logging in to XSCF 301
- 9.3.3 Logging Out From XSCF 302
- 9.4 XSCF Web Pages 303
- Chapter 2 and Chapter 5 304
- Displaying System Status 305
- Device Status Display 306
- System and Domain Operation 307
- Setting System 310
- Time Settings 311
- SSH/telnet Settings 311
- Menu tree 312
- Audit Configuration 313
- Mail Configuration (SMTP) 314
- SNMP Configuration 315
- Log Archiving Configuration 316
- Demand] in the Menu tree 317
- Firmware Updating 318
- Log Collection 319
- 9.5 XSCF Web Error Messages 320
- A.1 Message Types 321
- ■ Console message 322
- ■ Monitoring message 322
- ■ Other notice message 322
- A.2 Messages in Each Function 323
- XSCF Log Information 327
- B.2 Power Log 331
- B.3 Event Log 333
- Display Other Logs 334
- B.4.3 Console Log 335
- B.4.4 Panic Log 335
- B.5 Audit Log 336
- XSCF MIB 339
- C.2 Standard MIB 341
- C.3 Extended MIB 341
- C.4 Trap 343
- Troubleshooting 345
- Disconnected 347
- Could Not Add an XSCF User 347
- Other Problems 349
- Is Being Used 351
- Software License Conditions 353
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